Privacy Policy

1) Personal Information Astrasnap gathers

“Personal Information” is information that can be used to identify, locate, or contact an individual. Astrasnap collects the following types of Personal Information:

Contact Information. Contact Information allows Astrasnap to communicate with you. Examples of Contact Information include, but are not limited to, your name, accurate postal addresses, valid email addresses, or other addresses at which you receive communications from or on behalf of Astrasnap. Astrasnap may also request demographic contact information including, but not limited to, your job title, job function, and corporate title.

Transaction Information. Astrasnap automatically receives and records some information from your browser when you visit the site, such as your IP address, cookies, and data about which pages you visit on the site through the use of log files provided by our third-party tracking-utility partners. This information helps Astrasnap analyze and understand how the site works for users. Information that is gathered includes, but is not limited to, information about how you interact with Astrasnap, information about how you use Astrasnap’s Sites, email, other communications, and applications, and how you interact with other users and Astrasnap business partners.

Mobile Location Information. If you have permitted your mobile or another location-aware device to transmit location data, Astrasnap collects Mobile Location. Posted Information.

2) How Astrasnap Collects Personal Information

Astrasnap gathers Personal Information in the following ways:

If and when you are prompted to provide Personal Information (including Contact Information) when you use Astrasnap or otherwise interact with the Site or contact Astrasnap.

When you use the Site. For example, Astrasnap may track the pages you view, the methods of communication that may be offered on or through the Site from time to time. Astrasnap uses cookies and related technologies to collect information about your computer and your interaction with the Site and our partner websites.

If and when you contact Astrasnap via telephone, email, or other methods of communication.

Lawful basis for Astrasnap’s processing of your Personal Information:

As applicable, the following is the lawful basis Astrasnap relies on to process your Personal Information:

Legitimate Interest means the interest of Astrasnap in conducting and managing its business to enable it to give you the best service/product and the most optimized and secure interaction. Astrasnap makes sure to weigh any potential impact on you (both positive and negative) and your rights before Astrasnap processes your Personal Information for its legitimate interest. Unless Astrasnap has your consent or is otherwise required or permitted to by law, it will not use your Personal Information for activities where the impact on you overrides Astrasnap’s interests.

3) How Astrasnap Uses Personal Information

Astrasnap may use Personal Information to enhance your user experience, to help Astrasnap better understand you, to help Astrasnap customize offers, blog topics, or posts that may be of interest to you, and to help Astrasnap otherwise enhance the Site.

Astrasnap uses Personal Information to:

Identify and authenticate users;
Facilitate transactions;
Operate and improve the Site;
Connect with you on social media (such as Facebook, LinkedIn, Instagram, YouTube, or Twitter);
Contact you by phone or email;
Personalize and continually improve users’ Astrasnap experience;
Provide you with suggested information based on variables such as stated preferences, interests, business activities, and/or location;
Send you technical notices, updates, alerts and support, administrative messages service bulletins, or marketing;
Evaluate additional services, items, or offerings that may be of interest to users;
Track transactions and perform other analytics;
Communicate and provide additional information that may be of interest to you about Astrasnap partners or third parties; and
Manage Astrasnap everyday business needs such as Site administration, communication management, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms of Use or to comply with the law.

4) When and Why Astrasnap Discloses Personal Information

Astrasnap will not disclose your Personal Information to third parties without your explicit consent, except as specified in this Privacy statement. Astrasnap will disclose your Personal Information when:

Working with companies and service providers (i.e. HubSpot, Salesforce.com, or other companies that process billing, website hosting, or analytics performance in furtherance of the purposes described in Section 3 (“How Astrasnap Uses Personal Information”) above.
Astrasnap employs other companies to perform tasks on Astrasnap’s behalf and therefore Astrasnap must share your Personal Information with these companies to provide services to you. Examples include but are not limited to processing payments, handling billing disputes and collections, analyzing data, providing marketing assistance, and providing customer service. Astrasnap may partner with third-party services for fraud prevention and/or identity verification.
Enforcing Astrasnap’s rights or protecting Astrasnap property and intellectual property;
Protecting the rights, property, or safety of others, investigating fraud, respond to a government request.
Astrasnap believes in good faith that it must disclose such information to prevent imminent physical harm or financial loss
Astrasnap believes in good faith that it must disclose such information to commence an investigation or t regarding illegal activities or suspected fraud.
Astrasnap believes in good faith that it must disclose such information per auditing, compliance, and corporate governance functions.
Astrasnap believes in good faith that it must disclose such information to defend Astrasnap in litigation or regulatory action.
Astrasnap believes in good faith that it must disclose such information or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate.
Astrasnap will not sell your Personal Information to third parties unless Astrasnap is in the process of entering into a merger with another business, acquisition of another business, or the sale of all or a portion of Astrasnap’s assets and the information is needed to support the sale or transfer of business assets.

This Privacy Statement only governs when and why Astrasnap discloses Personal Information. This Privacy Statement does not apply to the practices of third parties that Astrasnap does not own or control or individuals that Astrasnap does not employ or manage. The use of your Personal Information by third parties that you access through the Site is governed by the privacy policies of such parties and is not subject to Astrasnap’s control. Astrasnap is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Astrasnap Site. Astrasnap encourages you to ask questions before you disclose your personal information to others.

5) Personal Information Retention

To determine the appropriate retention period, Astrasnap considers the type and volume of the information, the negatives that can result from unpermitted access to such information, why Astrasnap gathers such information, and the availability of achieving the goals of such gathering through alternative means.

6) Tracking Technologies – Indirect Data Collection

Astrasnap implements cookies to store user information and track user activities. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information. Cookies enable Astrasnap to monitor your activity across sessions of interaction between your device and the Site. Please see #7, Choice and Control, for information on how to refuse cookies.

7) Choice and Control

While Astrasnap does need to gather certain information to make your Astrasnap experience personalized and to conduct transactions for you, Astrasnap wants to give you the ability to control how your information is provided and shared.

Email Preferences. For various reasons, Astrasnap may contact you about our services or your activity.
Cookies and Tracking Devices. Upon visiting Astrasnap’s site for the first time (or after clearing a browser’s cache) when you visit our site.
The notification states: “This website uses cookies to remember you and improve your experience. To find out more see our Privacy Policy.”
If you would like to decline cooking tracking, you can manage how your browser handles cookies and other tracking devices by adjusting the privacy and security settings on your browser. If accessing Astrasnap by a mobile device, you may manage the information your mobile device shares, such as cookies, tracking technologies, and location information, by adjusting your mobile device’s privacy and security settings.

8) Security of Personal Information

Astrasnap strives to use commercially acceptable means to protect your Personal Information, however, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore Astrasnap cannot guarantee the absolute security of your personal information. Astrasnap strives to maintain a system that reasonably safeguards Personal Information and has put in place appropriate security measures to accomplish the foregoing.

9) EU Data Subject Rights

In certain circumstances, you have the following rights under data protection laws in relation to your Personal Information:

Request access to your Personal Information (commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Information Astrasnap holds about you and to check that Astrasnap is lawfully processing it.
Request correction of the Personal Information. This enables Astrasnap to have any incomplete or inaccurate data held about you corrected, though Astrasnap may need to verify the accuracy of the new data provided.
Request erasure of Personal Information. This enables you to ask Astrasnap to delete or remove Personal Information where there is no good reason for Astrasnap to continue to process it. You also have the right to ask Astrasnap to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where Astrasnap may have processed your information unlawfully or where Astrasnap is required to erase your personal data to comply with local law. Note, however, that Astrasnap may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to gathering of your Personal Information where Astrasnap is relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to gathering on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where Astrasnap is gathering your Personal Information for direct marketing purposes. In some cases, Astrasnap may demonstrate that it has compelling legitimate grounds to gather your information which overrides your rights and freedoms.
Request restriction of gathering of your Personal Information. This enables you to ask Astrasnap to suspend the gathering of your personal data in the following scenarios: (a) if you want Astrasnap to establish the data’s accuracy; (b) where Astrasnap’s use of the data is unlawful but you do not want Astrasnap to erase it; (c) where you need Astrasnap to hold the data even if Astrasnap no longer requires it as you need it to establish, exercise or defend legal claims; or (d) you have objected to Astrasnap’s use of your data but Astrasnap needs to verify whether it has overriding legitimate grounds to use it.
Request the transfer of your Personal Information to you or to a third party. Astrasnap will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for Astrasnap to use or where Astrasnap used the information to perform a contract with you.
Withdraw consent at any time where Astrasnap is relying on consent to gather your Personal Information. However, this will not affect the lawfulness of any gathering carried out before you withdraw your consent. If you withdraw your consent, Astrasnap may not be able to provide certain products or services to you. Astrasnap will advise you if this is the case at the time you withdraw your consent.

10) Withdrawing Consent

If Astrasnap is relying on your consent for certain activities, you have the right to withdraw you sent at any time by contacting Astrasnap at contact@astrasnap.com

11) Privacy Practices of Third Parties

This Privacy Statement describes the collection, use, and disclosure of information by Astrasnap through the Site. Astrasnap utilizes third parties to provide services to users and also provides links from the Site to other websites. These third parties may have their own privacy policies and may collect, use, and distribute information differently than Astrasnap. Astrasnap encourages all users to read the privacy policies of all third parties.

12) Astrasnap Blog

Astrasnap contains a blog and other areas where users may publicly post information, communicate with other users, and submit content they deem relevant for discussion. Astrasnap strongly encourages you to read the Astrasnap Terms of Use carefully prior to posting or engaging in the blog.

13) Changes to this Privacy Statement

Astrasnap may, from time to time, in Astrasnap’s sole, absolute, and unfettered discretion, update this Privacy Statement to clarify its practices or to reflect new or different privacy practices. Astrasnap encourages all users to periodically review the Privacy Statement. You are bound by any changes to the Privacy Statement when you use the Site after such changes have been first posted.

14) Contact Astrasnap

If you have questions or suggestions, you may contact Astrasnap by sending an email to contact@astrasnap.com